Refund policy

We want you to be happy with your Outside Club purchase. If something isn't right, we're here to help.

Returns

We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.

To be eligible for a return, your item must:

Be unworn and unused
Be in the same condition as received
Have all original tags attached
Be in its original packaging
Include proof of purchase or your order number

How to Request a Return

To request a return, please contact us at:

Email: support@outsideclub.store
WhatsApp: +91 9854998950

Please provide your order number and the reason for your return.

Do not send the item back before your return request has been approved. Once we receive your request, we'll review the item and confirm whether it is eligible for return.

If your return is approved, we will provide you with the return address and instructions for sending the item back.

Refunds

Once we receive your returned item, we will inspect it to make sure it meets our return conditions.

If your return is approved, your refund will be processed within 2 business days of us receiving the returned item.

The refund will be issued to your original payment method. Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

Damaged, Defective or Incorrect Items

Please inspect your order when you receive it. If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Send us your order number along with photos or videos of the issue, and we'll review it and help make things right.

Non-Returnable Items

For hygiene and product-quality reasons, we cannot accept returns for items that have been worn, washed, damaged, altered, or used, or items returned without their original tags and packaging.

Sale items are non-returnable unless the item is damaged, defective, or incorrectly shipped.